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Behind The Scenes

We’re a team of 100+ passionate people who genuinely enjoy what we do.

WE ARE BUILDING SOMETHING GREAT.

We Are Determined

to revolutionize the traditional plumbing supply industry
by providing extraordinary customer service.

How we build great.

Multi-Channel E-commerce

// Multi-channel platform strategy, design, development

Marketing Automation

// Omni-channel touchpoints, individualized experiences

Customer-Obsessed Culture

// Customer-centered, design-driven innovation

Distribution Center

// 100,000+ sqft pick, pack, ship facility

Retail + Pro Call Center

// Personalized customer service + support

Data-Driven Environment

// Optimized processes, better experiences, increased profits

Want to join us? Check this out

Brief History (The Cliff’s Notes Version)

It all started in 2003
when three guys in Atlanta had a big idea: selling toilets online. Marcus, Heath, and Kevin (our founders) combined forces to start a venture called Performance Toilets. They built a website, launched a few online ad campaigns, and within a few weeks they sold their first product.

And then, in 2008
after a few years of growth and experimentation, Performance Toilets gave way to a new business called National Builder Supply: a full-service e-commerce site (backed by an on-site warehouse and customer service team) offering low prices on products like toilets, faucets, sinks, and light fixtures.

Today
we are SUPPLY.com and we continue to grow and strengthen relationships with our customers, partners, and manufacturers. Each day our team strives to make our customers’ lives a little easier, delivering personalized service to contractors, plumbers, designers, and homeowners alike.

Frequently Asked Questions

What kinda stuff do you sell?

We inventory and sell toilets, faucets, sinks, tubs, lighting, fans, valves, fittings, pipe and many other products to builders, plumbers, designers and do-it-yourselfers for their building or remodeling projects

Ah... so what kinda stuff do you build?

E-commerce platforms, account management tools, digital customer experiences, predictive analytics tools, inventory management systems and more… whatever it takes to make our customers’ jobs easier.

Why are you in Austell? And how do I get there?

The founders started the business even further west of Atlanta (Villa Rica/Douglasville). Four moves later we’re just 15 minutes from Tech Square and still able to hire from where it all started. It was also difficult to find a 100,000+ sqft warehouse in Midtown… and less traffic.

Here’s the map.

What's it like to work at SUPPLY.com?

Just take a look around this blog and see! You’ll find we’re a fast-growing group of talented, passionate people LASER FOCUSED on using technology and relationships to revolutionize a super old-school, traditional plumbing supply industry.

The best way to predict the future is to build it.

Peter Drucker

2004

Year company was founded

100,000+

Square feet of on-site inventory

100+

Number of employees

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